On 9/29 I came home to a Zulily box and was all excited!….until I opened it! It was NOT my order! It belonged to a customer in Colorado! I live in Florida! Now I have to go all the way across town to a FedEx facility to get it back to you. I was very unhappy that it was taking a full month to ship these items. I was told they were being shipped between 10/1-10/8. RE order #929825488 I called customer service last week because I ordered this on 9/11 and still hadn’t received any of the items. What was your reaction to the customer service team at ? Take a second and share your thoughts with us below? Thank you. As it relates to customer service, is doing everything right. This is by far one of the best experiences we have encountered. The agent was polite, knowledgeable and answered all of our concerns. When customers reach out to the customer service department, you will reach a customer service agent in less than 15 seconds. Customer Service: Customer Feedback: International Customer Service: Public Relations Inquiries: Media Inquiries: Experience. ![]() We received a message stating a customer service agent would respond within 24 to 48 hours. We sent a message asking for information relating to returns in the event a product was given as a gift. We utilized the customer service email address to send correspondence. provides several ways to connect with the customer service department by email. Several conversations between customers and customer service were answered within hours. Social MediaĬustomers can connect with the customer service team rather quick when sending messages through social media. In the event you need additional information relating to products or services, we recommend visiting the FAQs. Unless you currently have an account or create an account, you will not have the ability to view the products. A key to viewing the items on the website centers on having an account. ![]() You have the ability to shop the best sellers, locate items based upon category, as well as age or size. ZulilyOhio Office3051 Creekside ParkwayLockbourne, OH 43137 Official WebsiteĬustomers visiting the Zulily website will find deals for parents, especially moms, children and babies. Zulily, Inc Corporate OfficesCorporate Headquarters2200 First Avenue SouthSeattle, WA 98134 The customer service department is available to assist customers Monday through Friday, 9am to 11pm, EST Saturday and Sunday, 9am to 9pm, EST.Ĭustomers can send correspondence to the following locations: Click here to leave a comment about your customer service experience. If you encounter a problem with the website or membership, the customer service team is available to address and correct discrepancies. At times, the discounts exceed 90% off the original price. Existing members have the opportunity to purchase items at discounted rates. In order to purchase items on the site, you will need to be a member. is an apparel and décor website focusing on items for parents, kids and babies. ![]() Contacting Customer Service Center Contacting Customer Service Center
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